Q: How do I start a new order?
A: Our site is designed to be user-friendly. Simply choose the product from the individual manufacturer page, select the product, and proceed with payment. Once your purchase is confirmed, the download link and the serial key for activation will be emailed to you promptly. Instructions and a step-by-step guide for installation will also be included in the email.
Q: What payment methods can I use?
A: We accept Visa®, MasterCard®, Discover®, and American Express®. All information submitted to our servers is encrypted, so you can be confident that your credit card details are secure.
Q: Should I use spaces or dashes when I enter my credit card number?
A: No. Please enter your credit card number as a continuous string of numbers, without any spaces or special characters.
Q: Does my billing address have to match the address on file with my credit card?
A: Yes. For credit card verification, your billing address must match the one on file with your credit card provider.
Q: How do I get a physical version of my downloaded product?
A: Currently, we only offer download versions of our products. Physical versions may be available on our website in the future. If you wish to order a physical CD, please contact our Sales team for further assistance.
